COOKIE POLICY
Effective date: [DD Month YYYY]
Last updated: [DD Month YYYY]
Version: 1.0
1.INTRODUCTION
This Cookie Policy explains how [Full Legal Name], trading as [Trading Name] (“we”, “us” or “our”), uses cookies and similar technologies on [Website URL] (“Website”).
This Policy should be read with our Privacy Policy and Website Terms and Conditions.
2.WHAT COOKIES ARE
Cookies are small text files placed on your device when you visit a website. They help websites function, remember choices, understand usage, improve performance and, where permitted, support advertising or measurement.
Similar technologies may include pixels, tags, local storage, software development kits and device identifiers.
3.TYPES OF COOKIES WE USE
3.1 Strictly necessary cookies
These cookies are required for the Website to function securely and correctly. They may support page navigation, account login, security, fraud prevention, shopping baskets, checkout, load balancing and cookie-preference storage.
Because these cookies are necessary to provide the Website or a service you request, they cannot ordinarily be switched off through our consent tool. You may block them in your browser, but parts of the Website may then stop working.
3.2 Functional cookies
These cookies remember choices and improve convenience, such as language, region, display preferences, saved details or enhanced features.
3.3 Analytics and performance cookies
These cookies help us understand how visitors use the Website, which pages are popular, how users arrive at the Website and whether errors occur. We use this information to improve performance and user experience.
[LIST ACTUAL ANALYTICS SERVICES, FOR EXAMPLE GOOGLE ANALYTICS, OR DELETE THIS PARAGRAPH.]
3.4 Advertising and targeting cookies
These cookies may be used to measure campaigns, limit repeated advertising, build audience segments or show more relevant advertising on this or other websites.
[LIST ACTUAL ADVERTISING SERVICES, FOR EXAMPLE GOOGLE ADS OR META PIXEL, OR DELETE THIS SECTION.]
3.5 Embedded-content and social-media cookies
Third-party videos, maps, social feeds, chat tools or sharing functions may set cookies or collect usage information when the content loads or when you interact with it.
[LIST ACTUAL EMBEDDED SERVICES, OR DELETE THIS SECTION.]
4.FIRST-PARTY AND THIRD-PARTY COOKIES
First-party cookies are set by our Website. Third-party cookies are set by external service providers whose functionality is used on the Website.
We do not control the independent use of third-party cookies. You should review the relevant provider’s privacy and cookie information.
5.COOKIE LIST
Before publication, replace this section with the Website’s actual cookie scan or inventory.
Cookie name: [NAME]
Provider: [PROVIDER]
Purpose: [PURPOSE]
Category: [NECESSARY / FUNCTIONAL / ANALYTICS / ADVERTISING]
Duration: [SESSION OR EXPIRY PERIOD]
Repeat the fields above for each cookie or present them in a website table generated by the consent platform.
6.CONSENT AND COOKIE SETTINGS
Where required, we request your choice before using non-essential cookies.
You can accept, reject or manage categories through the cookie banner or the “Cookie Settings” link on the Website. Strictly necessary cookies remain active because they are required for core functionality and security.
Your choice should be stored for [NUMBER] months, after which we may ask again. We may also ask again if our cookie use changes materially.
7.BROWSER CONTROLS
Most browsers allow you to view, delete or block cookies. Blocking all cookies may affect account access, baskets, checkout, security tools and other Website functions.
Browser settings are separate from our cookie-preference tool. Deleting cookies may also delete the record of your previous preference.
8.GOOGLE ANALYTICS
[KEEP ONLY IF USED.]
We use [Google Analytics version] to collect aggregated information about Website usage. The information may include device, browser, approximate location, referral source, pages viewed and interaction data.
Configure the service to match the actual Website setup, including consent mode, data-sharing settings, advertising features, retention periods and IP-related controls. Do not claim that data is fully anonymous unless the configuration and legal assessment support that statement.
9.ADVERTISING AND REMARKETING
[KEEP ONLY IF USED.]
Where advertising or remarketing technologies are used, they may help us measure conversions or reach people who have interacted with the Website. These tools should remain blocked until the appropriate cookie choice has been made where consent is required.
10.WOOCOMMERCE AND ACCOUNT COOKIES
[KEEP IF APPLICABLE.]
The Website may use necessary WooCommerce and WordPress cookies to maintain baskets, recognise logged-in users, process checkout, protect forms and support account functionality. These cookies do not by themselves authorise unrelated advertising or analytics tracking.
11.RETENTION
Session cookies expire when you close your browser. Persistent cookies remain until their stated expiry date or until you delete them. The actual duration of each cookie should be shown in the cookie inventory.
12.PERSONAL INFORMATION
Some cookie identifiers and usage information may constitute Personal Information under POPIA, particularly when linked to a device, account or identifiable individual. We process such information as described in our Privacy Policy.
13.CHANGES TO THIS POLICY
We may update this Policy when our technologies, providers or legal obligations change. The current version and effective date will be displayed on the Website.
14.CONTACT US
Questions about our use of cookies may be sent to:
[Full Legal Name]
Email: [Privacy or Information Officer Email]
Telephone: [Telephone Number]
Address: [Physical Address]